The Public Utilities Department Offices are closed
To start or transfer natural gas service, contact New Mexico Gas Company at 505-697-3335 (Albuquerque Metro) or toll free at 1-888-NM-GAS-CO (1-888-664-2726). Our Call Center is open from 7:30 a.m. Or stop at any New Mexico Gas Company Business Office during regular business hours. Santa Fe, New Mexico 12 contributions 28 helpful votes An astonishing excursion into New Mexico geological and volcanic history only a half hour northwest of Santa Fe on Buckman Road, which goes to no other destination, except to the side of the Rio Grande after passing Diablo Canyon, as close as we in Santa Fe can find to 'going to the beach.'
to the public due to COVID-19.
However, we remain committed to providing excellent water, wastewater, trash and recycling services. We continue to provide customer service either over the phone or via email during regular business hours, 8:00 A.M. - 5:00 P.M. Monday-Friday. Customers may also use the drop box located in our parking lot to deliver paperwork; which must be in a closed envelope.
The City of Santa Fe Public Utilites Department understands that commercial water, trash and recycling accounts may need to be altered due to the COVID-19 virus. We are ready to assist you and to help minimize the financial impact to your business. Click here for our Guidance to Modify Commercial Accounts.
Utility Billing - for general utility account billing questions such as: account activation; account adjustments; account closure; and water and wastewater issues, please call (505) 955-4333 or email us at [bot protected email address].
Environmental Services (trash and recycling) - for questions, issues, or account adjustments please call (505) 955-2200 or email us at [bot protected email address] .
Programs
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Emergency Phone Numbers:
Water Line Breaks (505) 955-4333 - press 3 - The emergency phone number is available 24 hours a day for reporting water emergencies and requesting emergency turn-offs.
Sewage Backup or Overflow - Monday through Friday, 8:00 a.m. to 5:00 p.m. call (505) 955-4650. For after hours, weekends or holidays CLICK HERE
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Missed Trash or Recycling Pick Up - If your trash or recycling was not picked up as scheduled, call (505) 955-2200 to arrange for pick up.
New Mexico One Call - Call Before You Dig Dial 811 or visit New Mexico One Call online.
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